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<td class="ProgramTitle"> FAQ</td>
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<p class="NewsItemDate">&nbsp;</p>
<p class="SectionTitle"> Last update : May 25 2007</p>
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<p class="SectionTitle">&nbsp;</p>
<p class="SectionTitle"><b>FIRST, </b>look at the web page associated
with every script.</p>
<p class="SectionBody"><b>Running the scripts :</b></p>
<p class="SectionBody">- <a href="faq.html#FAQ1">The scripts outputs &quot;Can't
locate Net/SNMP.pm in @INC.....&quot;</a></p>
<p class="SectionBody">-<a href="faq.html#FAQ2"> How do I install Net::SNMP
perl module</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ3">What are the supported platforms
to run the scripts on ?</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ4">How do I get help on the
options ?</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ5">Return code of X is out of
bounds</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ6">Are these plugins compatible
with Nagios 2.0 ?</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ7"> ERROR: XXXXXX : Expected
OBJECT IDENTIFIER in dotted notation. </a></p>
<p class="SectionBody">- <a href="faq.html#FAQ8">&quot;No Output&quot; using
Nagios 2</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ9">Getting : &quot;ERROR: Size
table :Message size exceeded buffer maxMsgSize&quot;</a></p>
<p class="SectionBody">- <a href="faq.html#FAQ10">No usable data on file (X rows)</a></p>
<p class="SectionBody"><b>Misc<br>
</b></p>
<p class="SectionBody">- <a href="faq.html#FAQM3">Are these scripts secure
?</a></p>
<p class="SectionBody">- <a href="faq.html#FAQM1">How can I get help ? Is
there a mailling list ? a forum ?</a></p>
<p class="SectionBody">- <a href="faq.html#FAQM2">Can I donate to help this
project ?</a></p>
<hr>
<p class="SectionTitle"><a name="FAQ1"></a>The scripts outputs &quot;Can't
locate Net/SNMP.pm in @INC.....&quot;</p>
<p class="SectionBody">You don't have Net::SNMP installed, see below</p>
<p class="SectionTitle"><a name="FAQ2"></a>How do I install Net::SNMP
perl module ?</p>
<p class="SectionBody">There are 2 ways of doing this </p>
<p class="SectionBody"><b>1) By CPAN (best)</b></p>
<p class="SectionBody">on command line, as root : <br>
<br>
[your_host]# <b>perl -MCPAN -e shell</b><br>
cpan shell -- CPAN exploration and modules installation (v1.76)<br>
ReadLine support enabled<br>
cpan&gt; <b>install Net::SNMP</b><br>
</p>
<p class="SectionBody">If it's the first time you run CPAN, it will
probably ask you some (simple) questions.</p>
<p class="SectionBody">CPAN will also ask you to satisfy some dependencies
(Crypt::DES, Digest::MD5, etc..).</p>
<p class="SectionBody"><b>2) &quot;By hand&quot;</b><br>
</p>
<p class="SectionBody">Get the folowings modules (tar.gz format) on
<a href="http://www.cpan.org">www.cpan.org</a></p>
<p class="SectionBody">- Crypt::DES<br>
- Digest::MD5<br>
- Digest::SHA1<br>
- Digest::HMAC<br>
- Net::SNMP<br>
<br>
for each one (you must install Net::SNMP at the end) : <br>
<b>tar zxf &lt;module&gt;.tar.gz<br>
cd &lt;module&gt;<br>
perl Makefile.pl<br>
make test<br>
make install</b></p>
<p class="SectionTitle"><a name="FAQ3"></a>What are the supported
platforms to run the scripts on ?</p>
<p class="SectionBody">Most Linux, maybe some unixes and maybe Cygwin.<br>
Actually anything you can run perl on.<br>
If you can install the latest Net::SNMP module, then the perl version
should be OK.</p>
<p class="SectionTitle"><a name="FAQ4"></a>How do I get help on the
options ?</p>
<p class="SectionBody">Just run <b>&lt;script&gt; -h </b>on the command
line.<br>
<br>
</p>
<p class="SectionTitle"><a name="FAQ5"></a>Return code of X is out
of bounds</p>
<p class="SectionBody">Have a look at : <a href="http://www.nagios.org/faqs/viewfaq.php?faq_id=17">http://www.nagios.org/faqs/viewfaq.php?faq_id=17</a></p>
<p class="SectionBody">In case of return code 127, try putting perl
in the command line definition : </p>
<p class="SectionBody"> define command{<br>
command_name check_disk<br>
command_line <b>/usr/bin/perl</b> $USER1$/check_snmp_storage.pl
-C $ARG1$ [........]<br>
}<br>
</p>
<p class="SectionTitle"><a name="FAQ6"></a>Are these plugins compatible
with Nagios 2.0 ?</p>
<p class="SectionBody">Yes.</p>
<p class="SectionTitle"><a name="FAQ7"></a>ERROR: XXXXXX : Expected OBJECT IDENTIFIER in dotted notation.
</p>
<p class="SectionBody">Upgrade your Net::SNMP module version (5 is good, 4 maybe OK, 3 gives this error) <br>
This happens with Debian Woody (Net::SNMP version 3.6).<br>
I have special patches if you can't upgrade : contact me.</p>
<p class="SectionTitle"><a name="FAQ8"></a>&quot;No Output&quot; using
Nagios 2</p>
<p class="SectionBody">It's a &quot;bug&quot; of embeded perl. It
has been corrected in latest Nagios releases.</p>
<p class="SectionBody">You can :<br>
</p>
<p class="SectionBody">- Add a patch if your nagios release is old.
Here is a patch made by Gavin Carr for the p1.pl file to correct
this (it should be in nagios CVS shortly). <a href="p1-print.pl.patch">http://nagios.manubulon.com/p1-print.pl.patch</a>
</p>
<p class="SectionBody">- Upgrade Nagios.<br>
<br>
- add &quot;/usr/bin/perl&quot; before the script command so Nagios
won't use embeded perl. </p>
<p class="SectionTitle"><a name="FAQ9"></a>Getting : &quot;ERROR:
Size table :Message size exceeded buffer maxMsgSize&quot;</p>
<p class="SectionBody">Your snmp table is too big.</p>
<p class="SectionBody">Some of my scripts (check_snmp_storage and
check_snmp_process) now have an option (-o) to set this directly
on command line (thx to Makina Corpus for the patch).</p>
<p class="SectionBody">In other scripts, try adding :</p>
<p class="SectionBody"> $session-&gt;max_msg_size(5000);<br>
</p>
<p class="SectionBody">After the session has been initialized. </p>
<p class="SectionTitle"><a name="FAQ10"></a>No usable data on file (X rows)</p>
<p class="SectionBody">Scripts like check_snmp_int need to store data when they get a SNMP counter so they can outpout readable data like bandwidth, cpu, etc....</p>
<p class="SectionBody">For example, to output a bandwidth with an octet counter, check_snmp_int will store data every time it is run. It will also read the previous data, and try to get data old enough to make a correct average. By default, it needs data which was produced 5 minutes ago.</p>
<p class="SectionBody">So, when you first run the script - or if you run it a long time ago -, it won't be able to get data old enough and will report an error (UNKNOWN status) saying the is &quot;no usable data on file (X rows)&quot;.<br>
If you leave the 5 minutes default delta value, the script will need data wich is : <br>
- At least 4 minutes and 30 seconds old (5 min - 10%)<br>
- At most 15 minutes old (3 * 5 min) </p>
<p class="SectionBody">You can change this 5 minutes value using the '-d &lt;sec&gt;' option. The script will then look for data which is at least &lt;sec&gt;-10% old and at most 3*&lt;sec&gt;. </p>
<p class="SectionBody">This option will only tell to make an average on &lt;sec&gt; seconds, you can run the service every minute with Nagios, it will always get the newest value which is at least &lt;sec&gt;-10% old.<br>
The only thing you must check is that your service will at least run every 15 minutes, or the script will always output &quot;unknown&quot; as the value will be too old for him. </p>
<p class="SectionTitle"><br>
<a name="FAQM3"></a>Are these scripts secure ?</p>
<p class="SectionBody">Not at all ! You must secure the Nagios server.<br>
Nobody else than the nagios user should be allowed to even think
about running these scripts.<br>
</p>
<p class="SectionTitle"><a name="FAQM1"></a>How can I get help ? Is
there a mailling list ? a forum ?</p>
<p class="SectionBody">Go to the sourceforge project page for all this : <a href=http://sourceforge.net/projects/nagios-snmp/>Nagios-snmp</a>
<p class="SectionBody"><a name="FAQM2"></a><span class="SectionTitle">Can
I donate to help this project ?</span></p>
<p class="SectionBody">Of course you can, I just haven't got any idea
of how, so just send a postcard to my son (Jolan) with a nice drawing (or buy a cookie to your son/daughter/nephew/grand-ma...).<br>
You can get my postal address on my resume (<a href="http://www.manubulon.com/cvpproy.htm">www.manubulon.com/cvpproy.htm</a>).<br>
He will answer you when he knows how to write (in several years).</p>
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